Shipping & Delivery Policy

Elise Handmade, operated by Ardent Censer LLC
5830 East 2nd Street, Casper, Wyoming, 82609
Email: contact@elisehandmade.shop
Phone: +1 (307) 620-8071

Last updated: October 12, 2026

1. DIGITAL DELIVERY ONLY

All Elise Handmade products are digital crochet patterns in PDF format. Nothing is shipped, and there are no shipping fees. The price shown at checkout is the final price.

2. HOW YOU RECEIVE YOUR PATTERN

After your payment is confirmed, your pattern is delivered instantly by:

• A download link on your order confirmation page.
• A download link sent to the email address entered at checkout.

Delivery is usually immediate. In rare cases it can take up to 24 hours.

3. SAVE YOUR FILES

We recommend downloading and saving your PDF to your device or cloud storage right away. Download links may expire or have a limited number of downloads. If you lose access, contact us with your order number and we will help.

4. DIDN'T RECEIVE YOUR PATTERN?

• Check your spam, junk, or promotions folder.
• Make sure the email address entered at checkout is correct.
• Wait up to 24 hours.

If you still have not received it, email us at contact@elisehandmade.shop with your order number and the email used at checkout.

5. CHANGES TO THIS POLICY

We may update this policy at any time. Changes will be posted on this page with a new revision date.

6. CONTACT US

Ardent Censer LLC
5830 East 2nd Street
Casper, Wyoming, 82609
United States
Email: contact@elisehandmade.shop
Phone: +1 (307) 620-8071