Privacy policy

Privacy Policy

Elise Handmade, operated by Ardent Censer LLC
5830 East 2nd Street, Casper, Wyoming, 82609
Email: contact@elisehandmade.shop
Phone: +1 (307) 620-8071

Last updated: October 12, 2026

INTRODUCTION

Elise Handmade ("we," "us," or "our") is operated by Ardent Censer LLC, a Wyoming limited liability company. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our online store and buy our digital crochet patterns. We may update this policy at any time and will show the revision date above.

INFORMATION WE COLLECT

Information you provide

Name and email address
Billing address and phone number
Payment information (processed securely by our payment providers; we do not store full card numbers)
Anything you share when contacting us

Information collected automatically

IP address and approximate location
Browser, device, and operating system
Pages visited, time on site, and referring URLs
Cookies and similar technologies

Information from third parties

We may receive information from payment processors, advertising platforms, and analytics providers under their own privacy policies.

HOW WE USE YOUR INFORMATION

Order delivery: to process purchases and send your pattern download links and receipts.
Customer support: to answer questions and help with patterns or downloads.
Account management: to manage your account and order history.
Communications: to send order emails and, if you opted in, news about new patterns and offers. You can unsubscribe at any time.
Fraud prevention: to detect and prevent fraudulent transactions and pattern piracy.
Legal compliance: to meet tax, accounting, and legal obligations.
Site improvement: to analyze usage and improve the store.
Advertising: to show relevant ads on platforms such as Facebook, Instagram, Pinterest, and Google.

LEGAL BASIS FOR PROCESSING (EEA/UK USERS)

Contract: to deliver the patterns you buy.
Legitimate interests: to improve our services, prevent fraud, and communicate with customers.
Legal obligation: to comply with applicable law.
Consent: for marketing emails and non-essential cookies where required.

COOKIES

Strictly necessary: required for the store to work.
Functional: remember your preferences and login.
Analytics: help us understand how visitors use the store.
Marketing: deliver and measure ads (for example Meta Pixel and Google Ads).

You can manage cookies in your browser settings or through our cookie banner. Disabling some cookies may affect how the store works.

SHARING YOUR INFORMATION

We do not sell or rent your personal information. We share it only with:

Service providers: Shopify, payment processors, email delivery services, and file delivery apps that help us run the store.
Analytics and advertising partners: such as Google and Meta.
Authorities: when required by law.
Business transfers: in a merger, acquisition, or sale of assets.

DATA RETENTION

We keep your data only as long as needed for the purposes above, including legal and accounting requirements. Order records are generally kept for at least five (5) years, then deleted or anonymized.

SECURITY

We use reasonable technical and organizational measures to protect your data. Payments are encrypted and handled by PCI DSS compliant providers. No system is completely secure, so we cannot guarantee absolute security.

YOUR RIGHTS

Depending on where you live, you may have the right to access, correct, delete, restrict, or export your data, to object to processing, and to withdraw consent. To make a request, email contact@elisehandmade.shop. We will reply within the time required by law, usually 30 days.

California residents (CCPA/CPRA)

You have the right to know what personal information we collect, to request its deletion, and to opt out of its sale. We do not sell your personal information.

CHILDREN'S PRIVACY

Our store is not directed to children under 13, and we do not knowingly collect their data. If we learn we have, we will delete it promptly.

THIRD-PARTY LINKS

Our store may link to other websites. We are not responsible for their privacy practices.

INTERNATIONAL TRANSFERS

Our business is based in the United States. If you visit from another country, your information may be transferred to and processed in the United States. By using our store, you agree to this transfer.